Workspace Experience Enablers

Own the delivery of exceptional Workspace Experience for occupants and guests across assigned office floors, acting as the single point of contact for daily workspace needs and issue resolution.

Develop and maintain direct relationships with client business units to understand needs, provide counsel on space options per Workspace Standards, and drive occupant engagement and feedback.

Coordinate with facility partners and management to ensure service requests meet SLA/KPI, escalate issues as necessary, and participate in operational and ad-hoc projects supporting Workspace activities.

Minimum 2 years of experience in hospitality sector (hotels, aviation industry, coworking spaces).

Location: On-site in Mumbai, Maharashtra.

Strong communication skills (verbal and written) with customer-focused approach.

Bachelor’s degree or degree in Hotel Management, Business, or related field is a beneficial addition but not strictly mandatory.

Experienced in hospitality with ability to engage confidently at all organizational levels, including senior management and diverse teams.

Skilled at managing multiple operational matters daily, showing agility and proactive problem solving in fast-paced environments.

Effective collaborator with natural hospitality-oriented communication style and proven ability to balance client and firm requirements with exceptional customer service.