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Job Description
Structured overview of role & requirementsAbout This Role
Own and drive a customer-centric workspace experience delivering outstanding service for occupants and guests within the assigned portfolio.
Act as the primary point of contact for daily workspace needs on office floors and liaison to JPMC Global Real Estate (GRE) team at site level.
Engage actively with business lines and occupants to implement consistent workspace service delivery and support account initiatives through behavior-driven approaches.
Minimum Requirements
Minimum 2+ years experience in hospitality sectors such as hotels, aviation, or coworking spaces.
On-site location: Mumbai, Maharashtra with a 48-hour scheduled workweek.
Strong communication skills (verbal and written) and customer-focused approach necessary.
Work Experience Required: 2+ years in hospitality or related fields.
Ideal Candidate Profile
Experienced in delivering workspace or hospitality customer service with ability to manage complex operational issues daily.
Ability to lead and train teams effectively while maintaining collaborative relationships across levels.
Skilled in problem-solving with analytical mindset and comfortable navigating ambiguity and fast-paced environments.