Account Manager - Strategic Sales

Own and grow a portfolio of strategic global accounts with responsibility for long-term revenue growth, retention, and multi-product expansion.

Engage deeply with technical and executive stakeholders to build durable customer partnerships and identify upsell/cross-sell opportunities.

Drive renewals and mitigate contraction risks by reinforcing customer value and collaborating cross-functionally with internal teams.

5-8 years of B2B SaaS experience with 2-3 years specifically in Account Management or farming roles focused on expansion and retention.

Bachelor’s degree required; Engineering/Technology background preferred.

Experience selling to technical audiences and executive stakeholders with strong understanding of SaaS business models.

Willingness to work region-aligned time zones for customer coverage; role is fully remote from India.

Proven track record of expansion-led revenue ownership and exceeding renewal/net retention targets in complex enterprise or SaaS environments.

Comfortable engaging with engineering-led organizations and global accounts, managing multi-product portfolios.

Experienced in customer lifecycle management including strategic account farming, upsell, cross-sell, and renewal strategies.