Associate Manager - Loyalty Conversion Partnerships

Manage and support point conversion partnerships enabling customers to convert points into Maharaja Club Points from banks, wallets, fintechs, and loyalty programs.

Coordinate partnership onboarding, offer and campaign deployment, performance tracking, and partner communications to grow non-airline mileage inflows.

Ensure operational SLAs, resolve member and partner issues, and provide market insights to optimize partnership strategy and execution.

Bachelor’s degree in Business, Marketing, or related field; MBA preferred.

6+ years experience in partnerships, loyalty programs, account management, or marketing coordination roles.

Experience preferred in airline, banking, fintech, wallets, or aggregator platforms.

Proficiency in MS Excel, PowerPoint, and basic analytics tools; strong data fluency.

Experienced in managing complex partnership ecosystems involving loyalty point conversions across financial and technology sectors.

Skilled in campaign coordination, operational process management, and stakeholder communication across multiple teams.

Able to analyze performance data, recommend tactical adjustments, and support continuous process improvement initiatives.