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Job Description
Structured overview of role & requirementsAbout This Role
Manage and support IQVIA's cloud data platforms (Databricks and Snowflake) to maintain platform health, cost control, and compliance.
Handle user onboarding/offboarding, incident triage, monitoring for resource efficiency, and enforce governance policies.
Ensure platforms remain secure, audit-ready, and cost-optimized by executing operational tasks and documenting actions clearly.
Minimum Requirements
Hands-on familiarity with Databricks and/or Snowflake including workspace management, access controls, and troubleshooting.
Experience with Azure and AWS cloud services including IAM, resource management, and cost monitoring.
Ability to work through ticketing processes with clear documentation and customer communication.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Comfortable operating within structured operational frameworks including escalation and runbook use.
Experience or interest in ITIL practices and transitioning support to continuous service improvement.
Skilled in balancing technical platform management with governance, cost control, and security compliance in cloud environments.