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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end booking process including validation, scheduling, and carrier coordination for both FCL and LCL shipments.
Create and update accurate shipping documents and customer invoices while monitoring shipment progress to ensure timelines and cut-offs adherence.
Handle operational exceptions, coordinate with stakeholders for timely resolution, and support training and process improvement initiatives.
Minimum Requirements
Bachelor’s degree required.
Fluent English communication skills.
Experience required: Not explicitly mentioned in the JD.
Ability to manage operational documentation and live shipments booking with knowledge of supply chain and performance metrics like KPI and GOI.
Ideal Candidate Profile
Experienced in managing end-to-end supply chain booking and shipment operations with both FCL and LCL shipments.
Able to coordinate effectively with customers, carriers, and internal teams across multiple geographies.
Capability to handle exceptions proactively and support capability building and training for partners.