Staff Engineer - Systems Engineering
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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end backend system for agent, campaign, and user management including data modeling, API design, deployment, and workflow orchestration using Python, FastAPI, and Temporal.
Ensure performance and reliability of a multi-tenant SaaS platform operating at sub-second latency SLOs, including observability and integration testing to enable confident production debugging and fast shipping.
Define and maintain engineering standards through design-first and documentation-first culture, including RFCs before code and clear written decisions.
Minimum Requirements
8-12 years of experience building production backend systems with deep expertise in Python and FastAPI or Golang.
Hands-on experience with workflow orchestration at scale, ideally using Temporal.
Strong fundamentals in PostgreSQL and Redis, including schema design, query performance, and caching strategy.
Work Experience Required: 8-12 years building backend distributed systems; Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Proven track record of full-stack ownership with experience designing, operating, and maintaining high-scale, multi-tenant distributed backend systems with low-latency and high reliability requirements.
Experienced in orchestrating complex, long-running personalized campaigns and conversations at scale with strong production reliability.
Comfortable driving engineering culture focusing on strong design, documentation, and standards, collaborating closely with frontend teams and making pragmatic build vs buy decisions.