Account Lead

Lead and oversee integrated facilities management operations and workplace experience services for a key client account, ensuring seamless delivery and operational excellence.

Serve as the primary client liaison, managing stakeholder relationships, driving service quality, and identifying improvement opportunities.

Manage budgets, vendor performance, and high-performing teams to align operational delivery with client business objectives and workplace strategies.

Bachelor’s degree in facilities management, engineering, hospitality, business administration, or related field, or equivalent experience.

8–10 years of progressive experience in facilities management, workplace experience, hospitality, corporate real estate, or integrated workplace services including leadership roles.

Proven expertise in managing integrated facilities and workplace operations in corporate or multinational environments.

Location requirement: On-site in Bengaluru, Karnataka, India; Scheduled weekly hours: 48.

Experienced leader capable of managing multidimensional FM and workplace services across facilities, hospitality, and technical operations.

Skilled in building senior stakeholder relationships and delivering operational excellence within KPI/SLA frameworks.

Strong financial/commercial acumen with experience in budget management, vendor governance, and cost optimization in a fast-paced, client-driven environment.