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Job Description
Structured overview of role & requirementsAbout This Role
Own support and deployment of Airbus training products across multiple domains (Cabin, Flight, Maintenance, Structure).
Coordinate between diverse stakeholders like training centers, product teams, and customers to ensure product integrity and resolve incidents.
Administer cloud platform functionalities and deliver training product upgrades, validations, and customer feedback consolidation.
Minimum Requirements
8+ years of technical/product support experience mandatory.
Degree in science or engineering, preferably in Computer Science, IT, Electronics, or Data Analytics.
Technical skills in cloud platform administration, IT troubleshooting (software, hardware, network), and request management.
English proficiency at negotiation level required.
Ideal Candidate Profile
Experienced in managing technical support and deployment of complex training products in aviation or similar domains.
Skilled in cross-functional coordination including internal teams and external customers with project management capabilities.
Comfortable working with cloud technologies and familiar with LMS platforms and possibly Airbus training solutions or AWS.
