Account Manager - Strategic Sales
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Job Description
Structured overview of role & requirementsAbout This Role
Own a portfolio of strategic customers with full accountability for long-term revenue growth, retention, and expansion through upsell and cross-sell in a multi-product SaaS environment.
Engage deeply with executive and technical stakeholders within complex, global, engineering-led accounts to identify and unlock expansion opportunities.
Drive predictable renewals by reinforcing value and ROI, mitigate risks in partnership with internal teams, and maintain strong cross-functional coordination including Salesforce hygiene.
Minimum Requirements
5-8 years of B2B SaaS experience, with 2-3 years in an account management or farming-focused role.
Bachelor's degree required; engineering or technology background preferred.
Experience handling complex and global accounts, with ability to engage technical and executive-level stakeholders.
Work location: Fully remote within India; must be willing to work region-aligned time zones for customer coverage.
Ideal Candidate Profile
Proven track record in expansion-led revenue ownership and net revenue retention within B2B SaaS or enterprise technology companies.
Comfortable and skilled at selling to technical audiences and executive stakeholders in engineering-led global organizations.
Experienced in managing long-term strategic relationships, driving multi-product SaaS portfolio expansion and renewal excellence.
