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Job Description
Structured overview of role & requirementsAbout This Role
Lead integration of application support functions across multiple technology teams to ensure achievement of business goals.
Analyze complex business processes to define system enhancement scopes and resolve high-impact application issues.
Provide expert advice on technology and operational decisions influencing an entire business area, including risk identification and mitigation.
Minimum Requirements
10+ years of relevant work experience in application support or related technology fields.
Bachelor’s degree required; Master’s degree preferred.
Proven experience leading requirement gathering for multiple large development projects simultaneously.
Strong communication and interpersonal skills explicitly required for influencing and advisory responsibilities.
Ideal Candidate Profile
Experienced in serving as a technical authority within application support and recognized for strategic impact on business areas.
Ability to collaborate with product owners, business analysts, and multiple tech teams in complex environments.
Demonstrated track record of identifying risks and implementing mitigation strategies while advising or coaching junior analysts.