Inside Sales Specialist

Generate and qualify service sales opportunities from installed base, inbound enquiries, campaigns, lapsed contracts, and warranty expirations.

Engage customers via telephone, email, and digital channels to assess needs and prepare accurate service quotations and proposals.

Maintain disciplined follow-up from lead to order closure and manage customer, opportunity, and forecast data in CRM systems, collaborating with cross-functional teams to resolve commercial queries and support order execution.

Bachelor's degree in life sciences, engineering, business, or related discipline.

Experience in inside sales, service sales, customer engagement, or commercial support within life sciences, diagnostics, medical technology, or related B2B environment.

Proficiency with customer relationship management systems and Microsoft Office for managing quotations, sales data, and reporting.

Ability to work full-time onsite in Bangalore, India with travel up to 10% permitted.

Familiarity with selling service contracts, preventive maintenance, upgrades, spare parts, or aftermarket solutions in life sciences or medical technology sectors.

Experience working with scientific instruments, laboratory workflows, or regulated customer environments.

Comfortable using structured sales funnel reviews, lead management processes, and continuous-improvement methodologies in sales operations.