Sr. Support Engineer - Sql, Oracle, Linux Scripting, Java, Kibana
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Job Description
Structured overview of role & requirementsAbout This Role
Take end-to-end ownership of customer environments including UAT, Production, DR, and SPT, ensuring issue resolution and system stability.
Perform deep technical troubleshooting, root cause analysis, and implement preventive and optimization measures across applications, databases (SQL/Oracle), and cloud layers.
Drive automation and process improvements, support go-live transitions, and mentor junior engineers while collaborating with cross-functional teams for service delivery enhancement.
Minimum Requirements
8-10 years total work experience in production application support and incident management.
Strong expertise in SQL and Oracle databases with performance tuning skills.
Experience with cloud technologies and production environment tools such as Java, APIs, UNIX, monitoring tools (AppDynamics, Splunk, Kibana).
Location requirement: Pune, India.
Ideal Candidate Profile
Experienced in supporting complex multi-tier client-server architectures with integration layers and middleware.
Demonstrates proficiency in proactive monitoring, incident prevention, and operational excellence initiatives.
Skilled in collaborating with engineering, DevOps, and customer-facing roles to deliver high service quality and customer satisfaction.