Senior Analyst - Insurance Operations
Marsh McLennan AgencyMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and process insurance operations tasks to meet Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality targets post-training.
Ensure compliance with statutory regulations, company policies, and regulatory requirements to protect clients and business interests.
Maintain and update reports and communicate work status and issues timely to managers while adhering to assigned shifts (including 6:30PM to 3:30AM).
Minimum Requirements
Graduate in any stream.
Prior work experience: Not explicitly mentioned in the JD (only stated as 'prior years of work experience').
Basic knowledge of Insurance Broking business and related legislation with good English communication skills.
Availability to work in specified shifts (including night shift 6:30PM to 3:30AM) and adhere to schedule without unplanned leaves.
Ideal Candidate Profile
Has demonstrable experience or certification in insurance (e.g., Insurance certification from The Institutes, USA, or post-graduation/certificate courses in insurance).
Capable of achieving production and quality targets independently after training, with strong attention to detail and organizational skills.
Comfortable working hybrid with at least three days a week in office (Mumbai Powai location) and adhering to shift schedules including late hours.