Senior Manager, Global Coverage/Project Manager
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Job Description
Structured overview of role & requirementsAbout This Role
Manage and develop a team of Project Managers delivering multiple research projects concurrently with high quality and client satisfaction.
Serve as primary escalation point and liaison between Global Coverage team and senior leadership, ensuring operational efficiency and resolving client concerns.
Lead strategic initiatives to grow coverage portfolio and improve cross-functional collaboration with Sales, Product, and Finance teams.
Minimum Requirements
Bachelor's degree (BA/BS) mandatory.
Minimum 8 years of customer-facing experience managing complex projects under tight deadlines.
At least 5 years managing, growing, and scaling teams.
Proficiency in Google Suite, Microsoft Excel, Word, and PowerPoint.
Ideal Candidate Profile
Experienced leader with strong ability to manage multiple simultaneous digital and market research projects in fast-paced environment.
Proven skills in client relationship management, proactive problem solving, and cross-functional coordination.
Knowledge of market research and digital advertising industries with hands-on survey platform experience (e.g., Qualtrics), and comfortable using various data tools (Power BI, Salesforce).