Sr Lead SRE - Reliability Engineering & Problem Management
JPMorgan Chase & Co.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead technical authority for post-incident root cause analysis and operational resilience improvements in a major financial services environment.
Drive corrective actions addressing systemic causes to reduce incident recurrence and improve reliability metrics.
Utilize and govern enterprise-authorized AI capabilities to enhance reliability engineering workflows and ensure security and auditability.
Minimum Requirements
5+ years applied experience in Infrastructure Engineering, Site Reliability Engineering, Production Engineering, Systems Engineering, or Software Engineering.
Formal training or certification on security engineering concepts required.
Experience conducting deep technical root cause analyses for enterprise-scale, highly regulated, mission-critical environments.
Proficiency with SLO/SLI engineering, distributed tracing, reliability metrics, AIOps platforms, and monitoring tools such as Splunk, Dynatrace, Grafana, Datadog, Prometheus, AppDynamics, Elastic, and Open Telemetry.
Ideal Candidate Profile
Experienced in leading reliability engineering initiatives in large-scale, complex, regulated environments.
Strong expertise with AI-enabled incident analysis and governance of AI-generated findings for reliability workflows.
Skilled in influencing senior engineering stakeholders with executive communication and translating technical root cause analyses into executive narrative.
