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Job Description
Structured overview of role & requirementsAbout This Role
Maintain and enhance account and customer master data within the IP business to ensure data quality, consistency, and integrity across Salesforce and connected systems.
Investigate complex data quality issues, perform audits, and implement corrective actions while maintaining governance controls and documentation.
Collaborate cross-functionally with Sales, Finance, Operations, Compliance, and IT teams to resolve data issues and support strategic data initiatives and process improvements.
Minimum Requirements
Bachelor's Degree or equivalent relevant experience.
Minimum 5 years of experience in Data Governance, Master Data Management, Data Operations, or related fields.
Experience managing account hierarchies, duplicate resolution, data cleansing, and enrichment, with strong analytical and problem-solving skills.
Proficiency with Salesforce, Excel, and reporting tools for data investigation and resolution; ability to apply governance controls and business rules consistently.
Ideal Candidate Profile
Experienced in supporting customer and account mastering processes with a strong understanding of data stewardship, governance controls, and audit requirements.
Familiar with enterprise platforms such as Tamr, NetSuite, SAP, or similar, and knowledge of external reference data providers (e.g., D&B) is advantageous.
Ability to recommend and implement improvements related to account structures, data quality, and governance in a hybrid working environment based in Chennai.
