Senior Parts Order Analyst

Manage high volume dealer parts orders including monitoring, placing, and addressing back orders with internal and external partners.

Communicate regularly with facilities and process partners to provide order status updates and resolve issues, including conducting periodic meetings or calls to clarify processes and system updates.

Drive improvements in service fill rates, timeliness, and quality of delivery for dealer/customer orders; analyze order data and suggest beneficial solutions while coaching junior team members.

Bachelor degree or Diploma (3 years) with equivalent experience.

Minimum seven years of job-related experience in supply chain domain.

Willingness to work in US/EAME shifts; onsite work required five days a week.

Visa sponsorship not available; candidate must not require sponsorship for employment visa status.

Experienced in high-volume parts order management within supply chain or aftermarket parts distribution environments.

Able to independently manage dealer/customer concerns, negotiate solutions, and communicate effectively across diverse cultures and teams.

Proactive in process improvement and capable of mentoring junior staff, demonstrating strong analytical and problem-solving skills.