Senior CRM Data Analyst / Customer Intelligence Analyst
Techila Global ServicesMatch Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessLog in to see why each signal reads the way it does.
Job Description
Structured overview of role & requirementsAbout This Role
Own the management and quality assurance of Salesforce Data Cloud (D360) customer profiles and audience segments to ensure business trust and data-driven decision making.
Proactively identify, investigate, and resolve data quality issues impacting CRM, Product, and E-commerce teams' insights and campaigns.
Develop and maintain Tableau dashboards as primary sources of truth for customer trends, campaign performance, and business recommendations.
Minimum Requirements
6–8 years of relevant experience in CRM data analysis or customer intelligence roles.
Strong expertise in Salesforce Data Cloud (D360) and Salesforce Marketing Cloud (SFMC).
Advanced proficiency with Adobe Analytics, Tableau (including dashboard creation), and strong SQL skills with experience in data warehouses like Snowflake.
Work Mode: Remote; Employment Type: Full-time; Apply By: Oct 23, 2026.
Ideal Candidate Profile
Experienced working directly with large-scale customer datasets and complex customer data models, including identity resolution and segmentation.
Skilled in translating data insights into business decisions and able to communicate effectively with both technical and non-technical stakeholders.
Able to influence and drive adoption of data-backed recommendations across CRM, Product, and E-commerce teams using clear, trusted reporting and dashboards.