Lead CMDB & Configuration Management Engineer

Lead the operation and assurance of the enterprise CMDB ensuring configuration data is complete, correct, and controlled across on-premises, cloud, and hybrid environments.

Drive engineering of CMDB enhancements, data-source onboarding, reconciliation, automation of data quality controls, remediation, and AI-enabled processes with human validation and auditability.

Collaborate with multiple technology and data teams to define trusted data products, integrate CMDB data with enterprise platforms, and maintain controls and audit-ready evidence.

Significant hands-on experience in Service Configuration Management and enterprise CMDB operation with leadership in technical delivery.

Deep practical knowledge of ServiceNow CMDB including CI classes, relationships, reconciliation, integrations, CMDB Health, with Discovery and CSDM experience preferred.

Proficiency in practical automation technologies (Python, scripting, APIs, CI/CD workflows) and responsible use of AI tools for data quality and engineering tasks.

Work Experience Required: Not explicitly mentioned in the JD

Experienced in leading complex CMDB engineering and data-quality programs in large, multi-technology enterprise environments.

Strong capability to influence and coordinate cross-functional teams without direct authority, including virtual squads across SCM, data engineering, and infrastructure.

Skilled in embedding controls as code and developing measurable improvements in automation, data accuracy, and remediation effectiveness.