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Job Description
Structured overview of role & requirementsAbout This Role
Lead and drive Nexthink Digital Employee Experience (DEX) strategy and governance with executive-level stakeholder engagement across multiple programs.
Own end-to-end Nexthink platform implementation including endpoint agent deployment, platform configuration, and integrations with ITSM and directory services.
Develop and deliver Nexthink content solutions, automate processes, and provide executive-level documentation, analysis, and training to optimize digital workplace experience.
Minimum Requirements
8+ years in software consulting with strong IT Operations and ITIL knowledge.
Hands-on experience with Nexthink Infinity and/or V6 platform administration, including Nexthink Collector deployment and ServiceNow integration.
Proven client-facing consulting/advisory experience with executive engagement and business acumen.
Must hold or be pursuing multiple Nexthink certifications, including Nexthink Associate, Content Management, Application Experience, Administrator, IT Support, DEX Management, NQL Practitioner, and DEX Automation Practitioner.
Ideal Candidate Profile
Experienced DEX lead capable of driving long-term strategy and aligning IT services with business goals in large-scale enterprise environments.
Strong technical operator skilled in Nexthink platform engineering including scripting (PowerShell, Bash, JavaScript), automation, and integration with ITSM workflows.
Consultant with demonstrated ability to produce executive-level insights and documentation, mentor global teams, and proactively evolve digital workplace solutions.