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Job Description
Structured overview of role & requirementsAbout This Role
Support critical operational activities ensuring accurate and efficient processing aligned with risk and control standards.
Perform routine administrative and operational tasks including sorting, logging, batching, and distributing work items to support daily operations.
Use internal systems to complete tasks, respond to inquiries, escalate issues, and collaborate to meet departmental goals while following compliance policies.
Minimum Requirements
6+ months of operations support experience or equivalent demonstrated through work experience, training, military experience, or education.
Work timing fixed from 2:30pm to 11:30pm.
Not explicitly mentioned: strict educational degree requirements.
Not explicitly mentioned: onsite or location requirements.
Ideal Candidate Profile
Experience in commercial banking operations or a similar financial services environment preferred.
Demonstrated ability to process transactions accurately with attention to detail and handle refund transactions.
Comfortable working within compliance-driven and risk-mitigating operational frameworks, proactively identifying and escalating risks and issues.