Custom AI - Software Engineer II - Sales & Service - Customer
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Job Description
Structured overview of role & requirementsAbout This Role
Build and deliver custom AI-augmented CRM applications including full-stack features and AI integration under senior guidance.
Develop and maintain components like APIs, microservices, data models, and conversational AI features with focus on scalability, cost-efficiency, and compliance.
Support integrations with legacy systems, marketing platforms, and cloud deployments while contributing to code quality and delivery excellence.
Minimum Requirements
3-6 years software development experience; exposure to CRM system design or customer data platforms preferred.
2+ years hands-on full-stack development with React, Angular, or Vue for frontend and Node.js, Python, or Java for backend.
Working knowledge of CRM domain concepts and foundational AI/ML understanding, with exposure to GenAI frameworks (LangChain, LlamaIndex) or LLM integration patterns.
Familiarity with databases (PostgreSQL, SQL Server, MongoDB, Cassandra), API integrations (REST, SOAP, GraphQL), and cloud-native deployment (AWS/Azure/GCP) using Docker/Kubernetes.
Ideal Candidate Profile
Early-career engineer aiming to deepen technical skills in CRM and AI integration within consulting engagements.
Comfortable working in guided teams with architects and senior consultants, contributing to product features and innovation labs.
Familiar with engineering best practices and standards, able to deliver modular, scalable, and compliant CRM solutions with awareness of AI-driven feature metrics.