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Job Description
Structured overview of role & requirementsAbout This Role
Design, develop, configure, and maintain ServiceNow applications and integrations with strong coding skills in Business Rules, Client Scripts, and Flow Designer.
Develop and support ServiceNow modules including ITSM, CSM, APO, MCO, Finance Management, and Employee Centre, ensuring platform upgrades and issue resolution.
Collaborate with architects and stakeholders following Agile/Scrum and SDLC processes to deliver scalable, secure, and documented solutions.
Minimum Requirements
6+ years of hands-on ServiceNow development experience.
Strong proficiency in JavaScript and REST/SOAP APIs for server-side and client-side integrations.
Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable).
Bachelor’s degree in Computer Science, IT, or equivalent experience with at least 7 years total experience in ServiceNow (noted inconsistently but combined from JD).
Ideal Candidate Profile
Experienced with ServiceNow platform architecture and multiple modules including ITSM, CSM, MCO, and Finance Management.
Skilled in Agile/Scrum development environments with knowledge of security best practices (ACLs, roles).
Capable of advanced platform customization, integration development, and stakeholder collaboration in a global enterprise context.