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Job Description
Structured overview of role & requirementsAbout This Role
Own and improve Quality Management Systems and processes to ensure stable and predictable process performance.
Lead process improvement initiatives using methodologies like RCA, FMEA, Lean to solve chronic business challenges and enhance key metrics in partnership with delivery and client teams.
Manage quality audits and drive early-stage interventions in transition accounts to achieve right-first-time quality process implementation.
Minimum Requirements
Experience Required: Not explicitly mentioned in the JD.
Working knowledge of Quality Control methodologies, Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), and Lean methodologies.
Familiarity with Quality Management Systems, Quality Assurance practices, and Quality audit platforms.
Strong communication skills for collaborating with cross-functional teams and leadership.
Ideal Candidate Profile
Experience in leveraging cross-industry quality best practices and replicating standards for business benefits.
Ability to analyze complex data and succinctly share insights with leadership to drive business decisions.
Capability to manage complex change initiatives with clients and collaborate with training teams for knowledge management and implementation of training needs.