Lead Associate - Transactional Quality (Shipping & Logistics/ Shipping operations/ Import and Export Documentation/ Freight Forwarding)- Nasik - REF111337L_2026281533
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Job Description
Structured overview of role & requirementsAbout This Role
Develop and manage a comprehensive quality assurance program for FNA management services within Shipping & Logistics.
Lead, mentor, and motivate a quality assurance team, ensuring high performance and fostering continuous improvement.
Collaborate with clients and internal teams to address quality issues, implement corrective actions, and report on quality metrics and performance trends.
Minimum Requirements
Any graduate degree.
Familiarity with Shipping industry regulations is mandatory.
Strong knowledge of quality assurance methodologies and tools required.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in managing quality assurance projects specifically within Shipping & Logistics or related domains.
Demonstrates leadership capability in guiding a team and driving quality based on data analytics and continuous improvement.
Capable of client interaction and cross-functional collaboration to resolve quality issues and implement enhancements.