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Job Description
Structured overview of role & requirementsAbout This Role
Own the end-to-end lifecycle of SME merchant acquisition, onboarding, product activation, and revenue growth.
Drive merchant sales by pitching BNPL and EMI checkout solutions, negotiating agreements, and closing deals.
Manage merchant success post-onboarding by monitoring transaction volumes, resolving queries, and executing engagement programs.
Minimum Requirements
1-4 years experience in B2B Inside Sales, Merchant Acquisition, or Customer Success within Fintech, Payment Gateways, POS, SaaS, or E-commerce.
Bachelor’s degree in Business, Commerce, or related field; MBA is a plus.
Mandatory experience with CRM platforms such as Salesforce, HubSpot, or Zoho CRM.
Strong communication and negotiation skills; experience tracking revenue metrics like GMV, conversion and retention rates.
Ideal Candidate Profile
Experienced in high-volume sales environments combining hunter (acquisition) and farmer (account growth) roles.
Comfortable coordinating cross-functional teams for merchant onboarding and issue resolution.
Data-driven operator skilled at using CRM data analytics to optimize merchant acquisition and engagement strategies.
