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Job Description
Structured overview of role & requirementsAbout This Role
Design, develop, and deploy advanced AI models including ML algorithms, NLP, and computer vision to improve customer experience.
Analyze large datasets to inform AI model development and optimize AI algorithms for accuracy and efficiency.
Collaborate with cross-functional teams to integrate AI solutions into customer experience systems and develop proof-of-concept AI prototypes.
Minimum Requirements
Bachelor's degree required.
Strong programming skills in Python or relevant languages with experience in AI frameworks like TensorFlow, PyTorch, Scikit-learn.
Knowledge of machine learning algorithms, NLP techniques, and cloud platforms (AWS, GCP, Azure) with their AI services.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in applying AI/ML expertise to customer experience challenges, especially using NLP and AI-powered chatbots or virtual assistants.
Familiar with CRM systems, customer data platforms, and ethical AI practices including data privacy regulations.
Skilled in delivering operational AI solutions within SaaS or security domains, indicating ability to handle enterprise-grade software products.