Process Associate

Perform end-to-end AML investigations and reviews for Retail Banking and/or Crypto customers, ensuring compliance with AML policies and regulatory requirements.

Prepare detailed case narrations documenting risk indicators, findings, and rationale, maintaining accuracy and quality.

Meet defined productivity, quality, and SLA targets while identifying and escalating potential risks; collaborate with team members and adapt to process changes.

Bachelor's degree in any stream from a recognized university.

Strong hands-on experience in AML processes managing end-to-end case investigations independently.

Proven track record of meeting or exceeding quality and productivity benchmarks consistently.

Work Experience Required: Not explicitly mentioned in the JD.

Demonstrated analytical and investigative skills with sound judgment in identifying suspicious activities and risk indicators.

Experience in handling AML investigations with a strong process adherence mindset and accountability for case quality.

Ability to prioritize and manage volumes efficiently while working with cross-functional teams and adapting to workflow changes.