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Job Description
Structured overview of role & requirementsAbout This Role
Handle guest calls, requests, reservations, and Marriott Rewards processing via phone, fax, or mail.
Utilize sales techniques to maximize revenue including up-selling and complimentary gifting for guest loyalty.
Support Sales & Marketing operational duties such as filing, emails, and assisting in employee training and motivation.
Minimum Requirements
Minimum education: High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
No supervisory experience required.
No license or certification required.
Ideal Candidate Profile
Experience in guest services or hospitality sales environments with focus on customer interaction and retention.
Comfortable with processing reservations and managing customer loyalty programs.
Able to support operational sales tasks and assist in employee motivation under supervisory guidance.