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Job Description
Structured overview of role & requirementsAbout This Role
Provide application support and maintenance for Salesforce Sales Cloud, Service Cloud, and CPQ modules.
Develop, enhance, unit test, and deploy Salesforce code/programs in QA environments.
Collaborate with developers and end-users to resolve Salesforce support issues and perform defect fixes and integration testing.
Minimum Requirements
Bachelor’s Degree required.
Minimum of 1 year experience in Salesforce administration, system support, or system administration.
Proficient in Salesforce Apex, Triggers, Visualforce, SOQL, configuration, and customization.
Work experience specifically with supporting Sales and Service Salesforce modules.
Ideal Candidate Profile
Experienced in technical support within Salesforce CRM ecosystems, focusing on Sales and Service modules.
Able to work effectively in fast-paced, collaborative environments with multiple stakeholders.
Strong analytical, debugging, and communication skills, capable of coordinating with development teams and end-users.