Associate Director - Data Operations

Lead strategic and operational management of data operations, ensuring data quality, process excellence, and scalable service delivery.

Drive operational performance through automation, continuous improvement, and technology-enabled process optimization.

Serve as a key liaison between business leadership and cross-functional teams, establishing frameworks, monitoring KPIs, and managing risks.

Bachelor's degree in business, Information Systems, Data Analytics, Computer Science, Engineering, or related field.

12+ years progressive experience in data operations, business operations, technology operations, analytics, or related fields.

Experience in people leadership, operational management, process transformation, and strategic program execution.

Proficiency with data quality, governance, operational KPIs, and familiarity with SQL, analytics, and reporting tools.

Experienced in managing large or cross-functional teams and multiple strategic initiatives in fast-paced, global environments.

Strong background in driving automation, operational efficiency, and technology-enabled transformations in data-driven or technology-enabled operational settings.

Effective at managing senior leadership relationships and translating complex operational challenges into actionable business insights.