Professional Services Consultant- EMEA

Own the entire technical engagement lifecycle for enterprise customers, including discovery, solution design, deployment, adoption, and ongoing optimization of Zscaler Zero Trust Exchange platform solutions.

Architect and integrate ZIA, ZPA, ZDX, and other Zero Trust Exchange components across complex multi-cloud, hybrid environments, including AI-driven workloads.

Lead Zero Trust maturity assessments, technical discovery workshops, migration planning, and guide customers on securing modern identity frameworks and AI-powered workflows.

6+ years in customer-facing technical roles such as Professional Services, Security/Network Consulting, Technical Account Management, Escalation Engineering, or SOC operations.

Hands-on experience deploying and operating Zscaler solutions including ZIA, ZPA, and ZDX in large-scale enterprise environments.

Strong understanding of modern identity/access frameworks (SAML, SSO/IdP, MFA, Zero Trust Network Access).

Solid networking and security fundamentals knowledge (TCP/IP, DNS, HTTP/S, SSL/TLS, PAC files, GRE/IPSec tunnels, proxies, next-gen firewalls). Work Experience Required: 6+ years. Notice Period: Not explicitly mentioned in the JD.

Technical expert comfortable engaging both hands-on engineering teams and senior business stakeholders, blending strategic consulting with execution.

Experience working in dynamic, ambiguous environments requiring ownership of both high-level strategy and detailed implementation.

Familiarity with AI/ML security concepts relating to shadow AI risks, data loss prevention in AI environments, and securing LLM/API-driven workloads.