Senior Bilingual System Operations Specialist (Japanese)
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Job Description
Structured overview of role & requirementsAbout This Role
Monitor, control, and maintain complex IT systems within a large infrastructure environment.
Provide technical and business solutions ensuring seamless system operations and proactively handle alerts and potential issues.
Serve as a trusted advisor to customers, offering best practices and collaborating with cross-functional teams to meet client needs.
Minimum Requirements
Fluent in Japanese (JLPT N2 or above) and English, both written and verbal.
At least 6 years of experience in a similar IT or technical role involving system operations.
Proficient in IT systems including networks, hardware, software, and troubleshooting.
Work Experience Required: At least 6 years in a related role.
Ideal Candidate Profile
Experienced in client communications and negotiations in technical settings, indicating strong stakeholder interaction skills.
Hands-on with Windows and Linux OS, with knowledge in batch operations enhancing operational effectiveness.
Capable of working in a fast-paced, detail-oriented environment with a proactive approach to problem-solving.