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Job Description
Structured overview of role & requirementsAbout This Role
Monitor real-time system performance for top merchants and enterprise-wide transactions, issuing immediate alerts during issues.
Analyze merchant key metrics to generate actionable business intelligence and maintain interactive dashboards for performance tracking.
Collaborate across teams to resolve issues and communicate timely updates during system incidents or data anomalies.
Minimum Requirements
Experience required: Not explicitly mentioned in the JD.
Proven ability to manage and analyze large-scale datasets.
Hands-on experience with business intelligence tools like Tableau, Looker, and SQL for data extraction and analysis.
Willingness and ability to work 24/7 in shifts.
Ideal Candidate Profile
Strong analytical and technical skills with experience in data-driven business intelligence roles.
Familiarity with monitoring complex financial or payment systems at scale.
Comfortable working in a fast-paced, cross-functional environment requiring shift work and real-time issue management.