Engineer II, Systems Reliability Engineering
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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end production support and operations for enterprise job scheduling and workload automation platforms like HCL Workload Automation, GSCI, and Velocity.
Lead incident response, root cause analysis, and problem management for batch job failures and delays, coordinating with application and business teams to ensure timely batch process completion.
Drive operational excellence by creating and maintaining knowledge resources, mentoring India-based scheduling engineers, and partnering with teams to manage scheduling calendars, dependencies, and ITSM process maturity.
Minimum Requirements
4+ years experience in IT production support, application or infrastructure operations, batch processing, or Site Reliability Engineering with leadership or supervisory experience.
Bachelor's degree in Computer Science, Engineering, or a related field.
Experience supporting enterprise job scheduling and workload automation platforms such as HCL Workload Automation, TWS, Control-M, or similar.
Location requirement: Bengaluru, India; Full-time position.
Ideal Candidate Profile
Technical leadership experience directly in workload automation or job scheduling environments with operational responsibility.
Deep understanding of job dependency mapping, scheduling calendars, workload orchestration, and impact analysis across applications.
Skilled in ITSM practices, incident and problem management, with ability to lead operational maturity and drive continuous improvement in a multi-team enterprise environment.