Quality Analyst
Guidehouse (company site, opens in a new tab)6+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 11d ago
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Job description
Structured overview of role & requirements
About This Role
- Perform end-to-end Quality Assurance on AML investigations reviews within Retail Banking and Crypto domains, ensuring completeness, accuracy, and regulatory alignment.
- Provide structured feedback, coaching, and training to analysts to drive continuous quality improvement and act as a subject matter expert for AML concepts and domain-specific knowledge.
- Maintain quality metrics and dashboards, drive quality calibration discussions, and collaborate with stakeholders to close quality gaps and improve performance while meeting productivity and SLA targets.
Minimum Requirements
- Graduate in any stream from a recognized university.
- Minimum 6 years of AML experience specifically in Crypto, TMS, EDD, or related AML processes.
- Mandatory experience in training and coaching analysts with proven ability to provide structured feedback and improve performance.
- Ability to work shifts and weekends as per project requirements.
Ideal Candidate Profile
- Experienced in handling team responsibilities, acting as SME for process queries, escalations, and quality guidance in AML investigations.
- Proven ability to manage QC responsibilities alongside stakeholder interactions and team support without compromising quality.
- Demonstrates ownership mindset with readiness to operate beyond individual contributor level and influence team outcomes.