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Job Description
Structured overview of role & requirementsAbout This Role
Perform end-to-end Quality Assurance on AML investigations reviews within Retail Banking and Crypto domains, ensuring completeness, accuracy, and regulatory alignment.
Provide structured feedback, coaching, and training to analysts to drive continuous quality improvement and act as a subject matter expert for AML concepts and domain-specific knowledge.
Maintain quality metrics and dashboards, drive quality calibration discussions, and collaborate with stakeholders to close quality gaps and improve performance while meeting productivity and SLA targets.
Minimum Requirements
Graduate in any stream from a recognized university.
Minimum 6 years of AML experience specifically in Crypto, TMS, EDD, or related AML processes.
Mandatory experience in training and coaching analysts with proven ability to provide structured feedback and improve performance.
Ability to work shifts and weekends as per project requirements.
Ideal Candidate Profile
Experienced in handling team responsibilities, acting as SME for process queries, escalations, and quality guidance in AML investigations.
Proven ability to manage QC responsibilities alongside stakeholder interactions and team support without compromising quality.
Demonstrates ownership mindset with readiness to operate beyond individual contributor level and influence team outcomes.