M365 Platform Messaging Engineer - Swing Shift

Operate, secure, and continuously improve the Microsoft 365 platform including Exchange Online, hybrid Exchange, email security gateway (Proofpoint), Microsoft Teams, SharePoint Online, OneDrive, Entra ID, Active Directory, and Microsoft Intune.

Automate recurring administrative tasks using PowerShell and Microsoft Graph to manage mailboxes, groups, licenses, identity, and device compliance at scale.

Provide second and third level escalation support for complex messaging, identity, and endpoint issues; maintain documentation and runbooks to ensure platform knowledge is shared and sustainable.

Bachelor's degree in Computer Science, IT, Engineering or related field, or equivalent experience.

7+ years administering Microsoft 365 in an enterprise, with 4+ years specifically on Exchange Online and hybrid Exchange.

Hands-on experience with Exchange Hybrid messaging, email security gateways (specifically Proofpoint or equivalent), Entra ID and Active Directory hybrid management, Microsoft Intune device and compliance policy administration, and Microsoft Teams, SharePoint, OneDrive governance.

Strong PowerShell scripting skills with Microsoft Graph usage for automation; professional English communication; experience supporting globally distributed users; certifications like MS-102, MS-203, SC-300 or MD-102 preferred.

Experienced in end-to-end ownership of large-scale enterprise Microsoft 365 environments, with deep expertise in mail flow, security, identity synchronization, and endpoint management.

Skilled in automating complex administrative workflows to reduce manual effort and maintain operational discipline and compliance.

Capable of interpreting Microsoft service changes proactively and balancing security with collaboration needs, while effectively communicating technical details to diverse stakeholders.