Key Account Manager-E-Commerce

Serve as the single point of contact managing end-to-end online business operations for key e-commerce partners such as Amazon and Flipkart.

Own joint business planning, vendor management, marketplace operations including order fulfillment, promotional activities, and conflict resolution among channels.

Lead coordination with internal teams (merchandising, product, sales) and external stakeholders for marketing, digital merchandising, customer experience compliance, and talent management tasks.

MBA from a premier institute is mandatory.

5-7 years of relevant work experience in e-commerce or related domain.

E-commerce experience and strong analytical/IT/digital knowledge are explicitly required.

Work Experience Required: 5-7 years relevant in e-commerce

Experienced in managing large e-commerce accounts with integrated cross-functional coordination abilities.

Comfortable handling ambiguity, focused on results, and skilled at maintaining and influencing key relationships.

Capable of mentoring teams, driving performance culture, and managing operational compliance within e-commerce sales.