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Job Description
Structured overview of role & requirementsAbout This Role
Lead the sales team for Enterprise segment in Pan India, setting strategic sales plans and achieving revenue growth targets.
Manage key accounts and build strong client relationships, particularly at CXO levels, to expand customer base and drive business.
Oversee sales forecasting, pipeline management, and collaborate cross-functionally to ensure sales process compliance and market alignment.
Minimum Requirements
15+ years overall work experience with 8-10 years in people management within a SaaS organization.
Technical and managerial experience in CCaaS/CX industry, managing regional or enterprise accounts with CXO relationships.
Strong understanding of CCaaS, CX, or contact center solutions; knowledge of AI and digital transformation in key verticals.
Degree in Engineering and preferably a PG degree/diploma in Management.
Ideal Candidate Profile
Experienced in leading large sales teams targeting enterprise customers in SaaS and contact center domains with a focus on CX and AI.
Demonstrated capability in driving sales forecast accuracy and managing complex sales pipelines at regional or enterprise scale.
Operates strategically with data-driven decision-making and collaborates effectively across marketing, product, and customer success teams.