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Job Description
Structured overview of role & requirementsAbout This Role
Analyze business needs and support planning, design, and implementation of KOALA systems for DECAL.
Serve as primary KOALA subject matter expert, guiding CCS, Legal/CRC units, development teams, and vendors.
Develop requirements, test plans, support KOALA production, maintenance, enhancements, training materials, and data requests.
Minimum Requirements
Experience managing IT projects and writing business requirements.
Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.
Bachelor’s degree in related field with 10+ years of relevant experience preferred; work experience required explicitly not stated.
Start date availability within 2 weeks of selection as per client requirement.
Ideal Candidate Profile
Experienced in managing full project lifecycle for IT system enhancements in government or similar domains.
Strong in detailed documentation, test planning, and cross-team collaboration involving internal staff and external vendors.
Skilled communicator capable of translating stakeholder needs and supporting end-user training and data analysis.

