Branch Operations Manager| Ahmednagar
CSB Bank LimitedMatch Score
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Job Description
Structured overview of role & requirementsAbout This Role
Manage all branch operational activities including cash, vault, ATM, locker management, and end-of-day reconciliations.
Ensure compliance with audit and regulatory requirements by maintaining accurate records, preparing for audits, and resolving observations.
Drive service quality by monitoring service metrics (TAT, FTR, complaints), conducting root cause analysis, and implementing corrective actions.
Minimum Requirements
3 to 9 years of branch operations experience.
Graduate degree required; banking certifications such as JAIIB/CAIIB preferred.
Experience in managing audit compliance, KYC, and CKYC processes.
Not explicitly mentioned: notice period requirements or specific location mandates besides Ahmednagar.
Ideal Candidate Profile
Experienced in end-to-end branch operations with strong audit and compliance adherence.
Skilled in operational controls and service quality improvement in a banking environment.
Capable of training frontline staff on process updates and compliance standards.