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Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage data-driven analysis for client remediation issues including volume, quality, timeliness, and delivery of results for NAM Lines of Business - USCC.
Execute comprehensive data remediation approaches, conduct impact assessments, issue management, root cause analysis, and support audit processes with data evidence.
Coordinate cross-functional teams to validate client population analytics and ensure compliance with laws, regulations, and internal policies.
Minimum Requirements
5-8 years of relevant experience in data analysis role.
Proficient in SAS, SQL, and RDBMS; experience with analytic tools such as SAS E-miner, Knowledge Seeker, SPSS; additional skills in R, Python considered a plus.
Bachelor's degree or equivalent experience; Engineering/MBA from premier institute preferred.
Work Location: Hybrid with minimum 3 days/week in office (per CITI HWW policy), aligned with NAM overlapping working hours.
Ideal Candidate Profile
Experienced in banking domain and consumer products including cards, retail banking, loans, wealth management, mortgage, or insurance.
Skilled in strategic thinking and able to engage resources beyond direct control to achieve objectives.
Capable of handling data remediation analytics with attention to detail, strong analytical judgment, and ability to communicate complex/sensitive information effectively.