Associate Director | APM: IT PM | Bengaluru | Finance Transformation | Finance Strategy
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Job Description
Structured overview of role & requirementsAbout This Role
Lead large-scale, complex enterprise IT programs focused on IT Service Management (ITSM) transformation, spanning infrastructure, applications, service operations, and vendor ecosystems.
Own end-to-end program strategy, governance, risk, financials, delivery outcomes, and stakeholder management including C-suite and senior executives.
Drive governance mechanisms, vendor management, program-level risk mitigation, and ensure smooth transition to business-as-usual operations with continuous improvement initiatives.
Minimum Requirements
18+ years of overall experience in IT, technology transformation, program management, or related enterprise technology environments.
Strong experience leading complex, enterprise-scale ITSM transformation programs and managing multiple workstreams, technologies, and vendors.
Proven experience managing senior executive stakeholders such as CIO, CTO, and business leadership.
Work Experience Required: 18+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced operating at the intersection of business, technology, and executive leadership in complex, dynamic IT environments with multiple stakeholders and vendors.
Demonstrated capability in establishing and managing vendor governance frameworks and SLA/KPI driven vendor management.
Skilled in program governance, PMO functions, risk and dependency management, and translating complex technological details into executive insights and decisions.