Lead/Senior Business Analyst - ServiceNow
EPAM Systems, Inc.Match Score
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Job Description
Structured overview of role & requirementsAbout This Role
Lead requirements gathering and scope definition for ServiceNow implementation projects.
Manage project schedules, risks, and communication with stakeholders, acting as Scrum Master for delivery teams.
Drive end-to-end program execution across multiple engineering teams to ensure on-time release of software products.
Minimum Requirements
Bachelor's degree in a technical field or equivalent experience.
7+ years in Business Analysis or related technical fields with a background in ServiceNow implementation.
Knowledge of ITSM, ITOM, and HRSD modules in ServiceNow.
Experience with Agile methodologies and proven Scrum Master experience managing development sprints.
Ideal Candidate Profile
Experienced in managing cross-functional software development programs involving multiple teams.
Strong operational focus on delivery velocity in fast-paced environments.
Technical background paired with ability to communicate between technical and non-technical stakeholders effectively.