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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end delivery of global vendor-led customer lifecycle programs, including scope, timelines, governance, and performance metrics.
Drive continuous improvement by integrating AI, automation, and data insights to optimize program efficiency and commercial outcomes.
Manage outsourced vendor ecosystems to ensure contractual compliance, performance management, and alignment with business priorities.
Minimum Requirements
Bachelor’s degree in business, operations, finance, or related field (or equivalent experience).
Demonstrated experience in program management, operations, or related discipline, managing complex cross-functional programs globally.
Experience managing outsourced vendors or partner ecosystems.
Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experienced in sales operations or commercial program management within technology, cloud, or digital sales environments.
Proficient in applying AI, automation, and continuous improvement frameworks to business processes.
Skilled in stakeholder management and influencing in complex, matrixed global organizations with a focus on measurable business outcomes.