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Job Description
Structured overview of role & requirementsAbout This Role
Perform Workday Talent & Skills business process and security configurations including EIB loads from simple to complex.
Manage operational process support including application reporting, issue logging and status reporting, and ticket management using JIRA or ServiceNow.
Oversee monitoring of upstream/downstream integrations and handle LMS troubleshooting and file integrations.
Minimum Requirements
3 to 5 years hands-on experience with Workday and/or Learning Management Systems (LMS).
Experience with Workday Talent & Skills business process configurations and EIB loads.
Experience in inbox ticket management tools such as JIRA or ServiceNow and managing stories/tasks in JIRA.
Work Location: 100% at Vendor Office in a secure room.
Ideal Candidate Profile
Subject matter expertise preferably in both Workday and LMS with ability to troubleshoot and integrate systems.
Experience in Agile working environments and handling stakeholder management between IT and HR business owners.
Capable of managing complex integrations and operational support tasks within Workday and LMS ecosystems.