Senior Business Operations Associate
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Job Description
Structured overview of role & requirementsAbout This Role
Own end-to-end customer footprint operations including data validation and timely completion.
Manage operational workflows for billing and renewals in coordination with Finance and Customer Success.
Build and maintain visibility on key customer operations, flagging risks and improving processes to reduce manual work.
Minimum Requirements
3–5 years of experience in business, revenue, customer, or sales operations, preferably in a startup or fast-growing company.
Strong data and spreadsheet skills to maintain operational trackers and dashboards.
Based in Bangalore, India; work closely with global teams (USA, India, Sri Lanka, Portugal).
Work Experience Required: 3-5 years
Ideal Candidate Profile
Experienced in independently structuring and improving manual, ambiguous operational workflows with clear ownership and SLAs.
Comfortable coordinating cross-functionally with Customer Success, Finance, and external customers to manage operational requirements.
Detail-oriented and highly organized with ability to manage multiple workflows and stakeholder follow-ups accurately.