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Job Description
Structured overview of role & requirementsAbout This Role
Oversee and lead the reservations department focusing on maximizing room revenue and achieving occupancy targets.
Manage booking operations including guest records, corporate accounts, overbooking strategies, and apply revenue management principles.
Prepare and analyze forecasts and reports to support strategic planning and budget development, while mentoring reservation associates.
Minimum Requirements
2-3 years of professional experience in Reservations, Front Office, or Guest Services within the hospitality industry.
Advanced proficiency with hotel reservation systems and booking platforms.
Excellent verbal and written English communication skills with strong attention to detail.
Strong understanding of revenue management principles and occupancy optimization strategies.
Ideal Candidate Profile
Experienced leader capable of motivating and developing a reservations team in a fast-paced environment.
Analytical thinker with demonstrated ability to interpret data, prepare forecasts, and support operational strategies.
Customer service oriented with proven problem-solving skills and professionalism in guest relations.