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Job Description
Structured overview of role & requirementsAbout This Role
Manage and analyze customer remediation issues for NAM Lines of Business involving data gaps and policy compliance.
Lead identification, impact assessment, root cause analysis, and audit support for remediation processes.
Ensure quality, timeliness, and delivery of remediation analytics with indirect oversight of cross-functional teams.
Minimum Requirements
5-8 years of relevant experience in data analysis, preferably in banking industry.
Proficiency in SAS, SQL, and RDBMS; knowledge of analytic tools like SAS E-miner, Knowledge Seeker, SPSS; experience with Big Data or machine learning (R, Python) is a plus.
Bachelor's degree or equivalent required; Engineering or MBA from a premier institute preferred.
Hybrid work model with a minimum of 3 days in office per week, aligned with NAM working hours.
Ideal Candidate Profile
Experienced in data analysis within banking domain, especially consumer products such as cards, retail banking, loans, wealth management, etc.
Able to engage resources beyond direct control and think strategically to achieve analytics objectives.
Capable of applying professional judgment to interpret complex data accurately and communicate findings effectively to business leaders and regulators.